Our direct client is looking for a SalesForce Administrator for a full-time direct hire in Moorestown, NJ 08057.
Candidates must be vaccinated to be consider for this role.
Location: Moorestown, NJ 08057 - Partial Onsite role 3 days week; 2 days Remote
Covid Vaccine is Required
The SalesForce Administrator will initially be responsible for migrating the current US Call Center to the SalesForce solution by identifying specific needs and implementing solutions according to their specifications and best practices.
This person will be responsible for the North America instance of SalesForce.
The candidate needs to have strong salesforce background as well as experience working on salesforce projects. Call center experience is nice but not necessary.
Nice to Have:
- SalesForce Classic & Lightning.
- APEX Development.
- SalesForce Communities.
- Process Builder / FLOW
- Associate's degree in computer science or equivalent.
- Min 3 + years of SalesForce Admin experience
o Zendesk experience
o LWC Development o Survey
o LWC Development
o SalesForce DX
o VS Code
o Basic administration skills (Active Directory & Zendesk) such as account management.
o Occasionally available off hours.
o Able to work in a collaborative mode with a team, and in an international context.
o Autonomy, sense of service, and knowledge of how to intervene quickly, taking into account
security issues in the event of incidents.
o Strong spirit of synthesis during interventions.
o Ability to assist in business process documentation.
The main responsibilities are:
● Build a US call center structure with a dedicated US based tenant.
o Work with group teams to understand constraints.
o Launch with current US strategic partners.
o Make adjustments as needed to standardize the US instance(s).
● Migrate current call center to SalesForce :
o Understand current processes.
o Propose SalesForce replacement components.
o Work closely with global SF administrators to ensure solutions meet client standards.
o Implement retained solutions into SF.
o Support the resulting application and environment..
o Management of the lifecycle of all problems. Prevent incidents from happening, minimize the
impact of incidents that cannot be prevented.
o Identify, assess and control risks, analyze the value of assets of the business, identify threats to
those assets. Evaluate how vulnerable each asset is to those threats.
o Purge older data to prevent applications from having bad performance.
o Certificate management (creation or renewal).
o Centralization of application logs.
● Administer and Support SF Instance:
o Support internal and external users.
o Track and assist in completing tickets relating to modifications of SF.
o Ensure compliance best practices relating to SF.
o Work with a foreign team to ensure the SF instance meets user and client needs.
- ● Other IT/Application related tasks or projects as needed.
- ● Available for occasional off-business hour scheduling.
For immediate consideration please submit your resume in Word format, along with daytime contact information. LOCAL CANDIDATES ONLY PLEASE
Client is unable to provide H-1B Visa sponsorship at this time. All submittals will be treated confidentially. Selected candidate may be asked to complete a comprehensive background, credit and/or drug screening. Principals only, no third parties please.
Atrilogy Solutions Group, Inc. (est. 2000), in partnership with Peak17 Consulting (est. 2008), provides organizations of all sizes with high-quality, cost effective information technology (IT) staffing services.
Atrilogy has been recognized by Inc. magazine as one of the nation’s fastest-growing, privately held companies. Headquartered in Irvine, California, Atrilogy also has offices in Denver, Phoenix, & Atlanta with satellite offices in Boston, Jersey City, Las Vegas, and Delhi, India.
Clients turn to Atrilogy for expertise in:
Clients turn to Peak17 for expertise in:
- IT staffing and placement such as Project Managers, Agile/Scrum Masters, Business Analysts, DBAs, Software Engineers, Mobile Developers (iOS, Android), DevOps, Automation, QA, Systems & Network Engineers, Cyber Security / Information Security Specialists, ERP, CRM, Business Intelligence, Data Warehousing, Big Data and Creative (UI/UX, Web Design)
- Operational staffing and placement of Accounting/Finance, Human Resources, and Marketing professionals, as well as Information Technology resources.
Atrilogy Solutions Group and Peak17 Consulting are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.