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IT Manager

Shawnee Mission, KS

Atrilogy’s direct client is looking to hire an IT Manager with Field Mobility and Disaster Recovery experience for their Overland Park, KS location. This is a Full-Time, Direct-Hire role. Work from Home flexibility.

The IT Manager will be accountable for leading teams that manage a portfolio of projects and services, including the implementation of new and ongoing maintenance of software, hardware and services. The IT Manager is responsible for the overall growth and development of 10-20 IT professionals and enhancing departmental execution capability and talent pipeline. 

MINIMUM REQUIREMENTS

  • Bachelor's degree in related field
  • 5-10 years IT infrastructure engineering and support related experience; demonstrated leadership (team lead, project management, etc.)
  • Experience with Mobile Technology and device management
  • Experience with Disaster Recovery strategies and Best Practices to ensure timely RPO and RTO needs are met.
  • Experience managing complex projects.
  • Experience with cloud solutions and managed services
  • Proven leadership experience in related fields, including Infrastructure and Solution Development
  • Solution selection, design and implementation for large scale, complex environments
  • Understanding of ITIL model or similar framework for IT service delivery
  • Excellent verbal and written communication skills

The IT Manager for Mobility and Disaster Recovery provides operational leadership and direction to deliver optimized services and support for assigned infrastructure functions, including:
  • Develop a roadmap to deliver and support Technology and systems management tools.
  • Ensure Operational availability of all devices meet SLAs as defined.
  • Drive and optimize Inventory strategy to ensure timely delivery and refresh requirements are met as needed.
  • Own device wireless contracts and provisioning
  • Own Field services efficiency and contracts
  • Develop a roadmap for IT Disaster Recovery
  • Own IT Disaster Recovery Planning and Execution
  • Drives strategy for Disaster Recovery Environments
  • Provides Backup and Recovery Oversite
  • Partners with Business Continuity team to establish Business Continuity Processes and Procedures
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develop & Drive Strategy (35%)
  • Maintain current understanding of emerging technologies aligned to business needs
  • Partner with key stakeholders to develop the infrastructure roadmap for areas of responsibility, identify and recommend new solutions to meet priority business needs
  • Identify long and short-range projects/plans to drive improvements in areas of assigned responsibility; partner with IT leadership to align on key strategies and priorities
Deliver Reliable Solutions & Technology (20%)
  • Drive lifecycle management of solutions from selection to implementation to currency upgrades and/or sunset/termination
  • Drive projects and goals/objectives in a planful and organized manner, ensuing quality and timely delivery within approved budget
  • Provide clear communication on approach, status, issues and risks on a regular basis to manage stakeholder expectations
  • Develop relationships with key vendors and create cost-efficient and support development of comprehensive contracts
 Operational Support & Service Management (20%)
  • 24X7 operation of IT services, designed to serve and protect ~400 terminals and facility locations
  • Provide resource alignment to deliver 24x7 production support, including on-call schedules and escalated support response
  • Provide stable, available and operationally effective services and solutions
  • Execute change implementation practices that reduce business risk and overall downtime
  • Seek customer feedback regularly to ensure services and support are efficient and effective; surface and identify repeat problems or service challenges. Craft and drive improvement plans to close gaps
  • Develop and drive improvements from operational and solution health metrics (service metrics including utilization, availability, costs, etc.)
 Financial & Performance Management (25%)
  • Drive the growth, development and overall performance improvement of the department
  • Lead and grow a high-performance team by selecting high potential talent, training, coaching and providing developmental assignments.
  • Participate in annual financial budgeting/planning processes.
  • Manage actuals to budget and timely communication of budget exceptions and assist with development of plans to close gaps
  • Human resource management including interviewing, hiring new employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; career development.
PREFERRED QUALIFICATIONS
  • Specific technology certifications related to IT Disaster Recovery and Mobile Device Management
  • Experience managing teams of 10-20+ IT Resources
  • ITIL Certification or experience with using it for IT Service Delivery
  • Freight and Logistics industry experience
  • MBA or advanced degree in related field
For immediate consideration please submit your resume in Word format, along with daytime contact information.  LOCAL CANDIDATES ONLY PLEASE unless you are willing to relocate yourself at your own expense.  Client is unable to provide H-1B Visa sponsorship at this time. All submittals will be treated confidentially.  Pursuant to the Fair Chance for Hiring Initiative Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  Principals only, no third parties please.
 

 
Atrilogy Solutions Group, Inc. (est. 2000), in partnership with Peak17 Consulting (est. 2008), provides organizations of all sizes with high-quality, cost effective information technology (IT) staffing services. 

Atrilogy has been recognized by Inc. magazine as one of the nation’s fastest-growing, privately held companies. Headquartered in Irvine, California, Atrilogy also has offices in Denver, Phoenix, & Atlanta with satellite offices in Boston, Jersey City, Las Vegas, and Delhi, India.
 
Clients turn to Atrilogy for expertise in:
 
  • IT staffing and placement such as Project Managers, Agile/Scrum Masters, Business Analysts, DBAs, Software Engineers, Mobile Developers (iOS, Android), DevOps, Automation, QA, Systems & Network Engineers, Cyber Security / Information Security Specialists, ERP, CRM, Business Intelligence, Data Warehousing, Big Data and Creative (UI/UX, Web Design)

 Clients turn to Peak17 for expertise in:
 
  • Operational staffing and placement of Accounting/Finance, Human Resources, and Marketing professionals, as well as Information Technology resources.

Atrilogy Solutions Group and Peak17 Consulting are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
 
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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