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Senior UX Researcher

Los Angeles, CA
Atrilogy’s Direct client is looking for a Senior User Experience Researcher (UX) on Full Time Direct Hire Basis. This position is 100% Remote until COVID but will sit onsite at the client’s corporate offices either in the NY or Los Angeles, CA location

 
WHAT IS THE OPPORTUNITY?
The Client Insights and Strategy team is seeking a Senior UX Researcher who is passionate about human-centred design, driven by curiosity and the desire to understand people and their problems. We are a lean, multi-disciplinary team with a common purpose, to inspire insights-based confidence in marketing and design decisions before going live (pre-launch). This is an exciting time to be joining our team as we are still in the early and progressing stages of the research maturity model, and you will be an integral part of the growth and success of our team. In this role, you will be leading research projects as a trusted partner that contributes to the strategic planning and execution of Client’s products and services, including web, tablet, and mobile experiences. You will work collaboratively with other researchers, designers, and various cross-functional teams, and share actionable insights at all phases of design and product development. Reporting directly to the Client Insights and Strategy Lead, you must be a creative thinker and an expert in both qualitative and quantitative research methods. In addition, you must be an open-minded individual and flexible with research approaches to juggle competing priorities an overlapping project. Ultimately, your role is to uncover deeper human insights that will lead to demonstrable business value.

Marketing Product and Digital Division
As a member of our Marketing, Product and Digital team, you will have an exceptional opportunity to help grow your career while driving change across many facets of the business. The team is passionately focused on building our brand, supporting  products and finding innovative ways to engage and retain clients.


 
WHAT WILL YOU DO?
  • Plan, design and conduct both qualitative and quantitative research studies, including writing research plans that outlines study goals, user criteria and research methodology
  • Work closely with the UX design team and various stakeholders by asking the right questions to identify research needs
  • Work collaboratively with vendors to identify recruiting requirements and to launch studies within our online client community
  • Conduct both moderated and unmoderated research studies, in-person or remotely
  • Identify the best research method or mix of methods based on research questions, timeline, and resources
  • Analyse and triangulate qualitative and quantitative data in order to generate strategic and tactical insights along with actionable recommendations
  • Synthesize findings into meaningful themes to create and present impactful readouts/reports for various audiences

Must-Have*
  • Minimum of 5 years’ experience executing both qualitative and quantitative research (e.g. usability test, card sorting, tree test, ethnographic research, contextual inquiry, persona development, heuristic evaluations, participatory design on web and mobile apps)
  • Minimum of 5 years’ experience interacting with design and product teams
  • Minimum of 5 years’ experience working with agile/scrum software development methodology

Skills and Knowledge
  • User research methods such as heuristic analysis, usability studies, ethnographic studies, contextual inquiry, and concept testing
  • Excellent verbal and written communications skills.
  • You work well with other team members such as designers, developers, product managers, and other key stakeholders
  • UX/CX Analytics tools such as Google Analytics, Google Tag Manager, hotjar, Tealeaf, etc.
  • Survey tools, Qualtrics preferred
  • Interactive prototyping tools, Axure preferred
  • Remote research tools, Usertesting.com preferred
  • Accessibility knowledge preferred (WCAG, screen reader software, aXe, WAVE, etc.)
  • Agile/Scrum software development methodology
  • Excellent verbal and written presentation skills to communicate clear, concise findings and actionable recommendations to designers, technologists, and stakeholders
  • Experience creating and evaluating analytics and data visualization and dashboard design is a plus

For immediate consideration please submit your resume in Word format, along with daytime contact information.  LOCAL CANDIDATES ONLY PLEASE unless you are willing to relocate yourself at your own expense.  Client is unable to provide H-1B Visa sponsorship at this time. All submittals will be treated confidentially.  Pursuant to the Fair Chance for Hiring Initiative Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  Principals only, no third parties please.
 

 
Atrilogy Solutions Group, Inc. (est. 2000), in partnership with Peak17 Consulting (est. 2008), provides organizations of all sizes with high-quality, cost effective information technology (IT) staffing services. 

Atrilogy has been recognized by Inc. magazine as one of the nation’s fastest-growing, privately held companies. Headquartered in Irvine, California, Atrilogy also has offices in Denver, Phoenix, & Atlanta with satellite offices in Boston, Jersey City, Las Vegas, and Delhi, India.
 
Clients turn to Atrilogy for expertise in:
 
  • IT staffing and placement such as Project Managers, Agile/Scrum Masters, Business Analysts, DBAs, Software Engineers, Mobile Developers (iOS, Android), DevOps, Automation, QA, Systems & Network Engineers, Cyber Security / Information Security Specialists, ERP, CRM, Business Intelligence, Data Warehousing, Big Data and Creative (UI/UX, Web Design)

 Clients turn to Peak17 for expertise in:
 
  • Operational staffing and placement of Accounting/Finance, Human Resources, and Marketing professionals, as well as Information Technology resources.

Atrilogy Solutions Group and Peak17 Consulting are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
 
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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