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IT Technician

Phoenix, AZ
Atrilogy's direct client is seeking an IT Technician to join their global team. This is 100% REMOTE! 6-month Contract to Hire!
*Must be local to Phoenix, AZ

Job Responsibilities
  • Assist external clients in the implementation of technical systems, software, hardware, or solutions.
  • Test, troubleshoot, and implement new and existing system setups including but not limited computer software and hardware, technical systems, and/or networking solutions.
  • Provide basic to highly complex end user support for technology related issues and concerns, especially anything involving network set up and communication.
  • Review PCI scan data and assist in the identification and remediation of internal and external vulnerabilities..
  • Oversee proper problem escalation, notification, and follow-up to ensure continuity of service levels and system functionality.
  • Document all efforts and activities.
  • Participate in special technical/technology related projects as assigned.
  • Administration of patch management tools
Job Requirements:
  • Strong understanding of networking and networking concepts including the areas of LAN/WAN, VLAN architecture, and network communication
  • Advanced understanding of computer/network systems, products, and services in more than one of the following areas: network security, software/hardware configuration, PC/desktop systems, computer operations and operating systems, TCP/IP, 802.11x, mobile technologies
  • Problem solving aptitude
  • Intermediate proficiency in Microsoft Office Suite
  • Strong customer service skills
  • Strong communication skills both written and verbal
  • Ability to work independently and with exemplary time management
  • Basic mentoring skills necessary to provide support and constructive performance feedback
  • Familiarity with patch management software and services a plus
  • Remote technical support experience
  • Bachelor's degree in an information technology related field of study or a combination of education and experience working with increasingly complex networking and computer hardware systems
  • Proven customer service experience
  • A+, Net+, Security+, CCNA or other certifications a plus
  • Security Operations experience and knowledge of common PCI vulnerability remediation a plus

For immediate consideration please submit your resume in Word format, along with daytime contact information.  LOCAL CANDIDATES ONLY PLEASE unless you are willing to relocate yourself at your own expense.  Client is unable to provide H-1B Visa sponsorship at this time. All submittals will be treated confidentially.  Selected candidate may be asked to complete a comprehensive background, credit and/or drug screening.  Principals only, no third parties please.

Atrilogy Solutions Group, Inc. (est. 2000), in partnership with Peak17 Consulting (est. 2008), provides organizations of all sizes with high-quality, cost effective information technology (IT) staffing services. 
Atrilogy has been recognized by Inc. magazine as one of the nation’s fastest-growing, privately held companies. Headquartered in Irvine, California, Atrilogy also has offices in Denver, Phoenix, & Atlanta with satellite offices in Boston, Jersey City, Las Vegas, and Delhi, India.
Clients turn to Atrilogy for expertise in:
  • IT staffing and placement such as Project Managers, Agile/Scrum Masters, Business Analysts, DBAs, Software Engineers, Mobile Developers (iOS, Android), DevOps, Automation, QA, Systems & Network Engineers, Cyber Security / Information Security Specialists, ERP, CRM, Business Intelligence, Data Warehousing, Big Data and Creative (UI/UX, Web Design)
 Clients turn to Peak17 for expertise in:
  • Operational staffing and placement of Accounting/Finance, Human Resources, and Marketing professionals, as well as Information Technology resources.
Atrilogy Solutions Group and Peak17 Consulting are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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