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Technical Writer

Location: SeaTac, WA
Atrilogy Solutions Group’s direct client is searching for a Technical Writer to help develop training and technical documentation and build process flows to support a key IT Service Management application. This is for a 12+ month long contract-based position in Seattle, WA. This Technical Writer will assist the IT Operations Performance Team with the development and improvement of IT system processes and technical documentation.


Qualifications:
  • Communicate to the ITSM Product owner the status of plans and any related issues.
  • Minimum three years practical experience in Technical Writing for Information Technology, preferred
  • Knowledge of IT processes, procedures and terminologies, preferred.
  • Strong communication skills, required.
  • Strong knowledge of Frame Maker required.
  • Strong knowledge of MS PowerPoint, Sharepoint, Word, Excel and Visio required.
  • Strong knowledge of Information Technology operation, preferred.
  • Strong ability to create, assimilate, and convey technical material in a concise and effective manner, required.
  • Ability to interview subject matter experts efficiently and conduct research necessary to produce accurate, comprehensive documents, required.
  • Familiarity with relational databases, data analytics, SQL, preferred
  • Proactive and able to ramp up on new concepts and methods quickly.
 
Key Responsibilities:
  • Document, review and improve IT Service Management process and system documents and artifacts.
  • Collaborate with subject matter experts to gather, organize and document detailed per-system ITSM processes and procedures.
  • Suggest improvements to established templates and plans related to disaster recovery and general systems documentation.
  • Communicate to the ITSM Product owner the status of plans and any related issues.
 
For immediate consideration please submit your resume in Word format, along with daytime contact information.  LOCAL CANDIDATES ONLY PLEASE unless you are willing to relocate yourself at your own expense.  Client is unable to provide H-1B Visa sponsorship at this time. All submittals will be treated confidentially.  Selected candidate may be asked to pass a comprehensive background, credit and/or drug screening.  Principals only, no third parties please.
 
Established in 2000, Atrilogy Solutions Group, Inc. provides organizations of all sizes with high-quality, cost effective information technology (IT) and business process consulting & staffing services.  Our industry-leading service model combines experienced project managers with seasoned technical and functional consultants to eliminate client uncertainty and deliver superior value and results.
 
Clients turn to Atrilogy for expertise in:
  •  IT staffing and placement (Project Managers, Agile/Scrum Masters, Business Analysts, DBA’s, Software Engineers, Mobile Developers (iOS, Android), DevOps, Automation, QA, Systems & Network Engineers, Cyber Security / Information Security Specialists)
  • All major ERP & CRM packages (including Oracle, Workday, PeopleSoft, JD Edwards, Lawson, SAP, Dynamics AX, Salesforce, Microsoft CRM, NetSuite)
  • Business Intelligence, Data Warehousing, and Big Data Integration
  • Creative (Interactive Project Manager/Art Director, Information Architect, UI/UX Designer, Web/Graphic Design)
Atrilogy has been recognized by Inc. magazine as one of the nation’s fastest-growing, privately-held companies. Headquartered in Irvine, California, Atrilogy also has offices in Denver, Phoenix, Atlanta, and Dallas with satellite offices in Boston, Jersey City, Las Vegas, Seattle, and Delhi, India.
 
Atrilogy Solutions Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
 
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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