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Technical Writer II

Location: Cypress, CA
The Technical Writer II is an integral member of the company. Training team. In this role, the Technical Writer II is responsible for structuring, writing, editing, and maintaining training materials (user guides, quick reference guides, online documentation, and training videos) for a broad range of moderate to high-complexity technology-based software solutions including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Business Intelligence (BI), and Enterprise Content Management (ECM).  In addition, the Technical Writer II will design, implement and manage training content delivered through a Learning Management System (LMS). 
 
REQUIREMENTS
 
Training Knowledge - Knowledge of principles, concepts and methods to deliver training for IT solutions.
  • Design a training documentation approach that considers the entire lifecycle of a software-based solution
  • Drive the creation of a document methodology and framework that supports training delivery objectives
  • Recommend and contribute to style guidelines and standards for texts and illustrations
  • Apply broad knowledge of learning and training concepts and principles
 
Instructional Design & Development - Creates designs and develops effective and efficient training programs that enhance the possibility of learning. 
  • Align training documentation approach to learning objectives and student needs
  • Collaborate with and collect information from business analysts and training team members for use in creating clear, concise documentation for both new and existing users of multiple software solutions
  • Consider adult learning styles when determining the approach to developing and maintaining training materials
  • Write, organize, and maintain high-quality documentation and tutorials (user guides, quick start guides and other technical materials)
  • Design, implement and manage training content delivered through a Learning Management System (LMS)
  • Ensure training documentation is accurate, complete, and adheres to standards for quality, graphics, coverage, format, and style.
  • Create, update, and maintain Online Help content
  • Research, write, edit, and proofread technical data for use in documents or sections of documents such as manuals, procedures, specifications, and special reports
  • Consider and anticipate reusability when designing training modules
  • Analyze, select and integrate technologies to deliver an optimal training experience
 
QUALIFICATIONS:
  • Bachelor’s degree in Computer Science, English, Communications, or equivalent work experience in a related field required
  • 7+ years’ experience successfully developing training documentation for Enterprise-level software solutions required
  • 5+ years’ experience with Camtasia, Captivate, Storyline, or similar instructional technologies required
  • 3+ years’ experience creating interactive e-learning courses and content presented in a Learning Management System preferred
  • 2+ years of Metals industry experience using ERP software systems preferred
  • Experience developing digital content delivered in a learning management systems (LMS)
  • Excellent written English and impeccable grammar skills required.
  • Ability to translate documentation into Spanish a plus.
  • Able to author clear, detailed, professional, and visually well-designed technical documentation
  • Proficiency with Microsoft Windows and Microsoft Office products required
  • Must be able to manage multiple assignments simultaneously
  • Ability to quickly learn and understand complex analytical software and concepts.
 
 
For immediate consideration please submit your resume in Word format, along with daytime contact information.  LOCAL CANDIDATES ONLY PLEASE unless you are willing to relocate yourself at your own expense.  Client is unable to provide H-1B Visa sponsorship at this time. All submittals will be treated confidentially.  Selected candidate may be asked to pass a comprehensive background, credit and/or drug screening.  Principals only, no third parties please.
 

 
Established in 2000, Atrilogy Solutions Group, Inc. provides organizations of all sizes with high-quality, cost effective information technology (IT) and business process consulting & staffing services.  Our industry-leading service model combines experienced project managers with seasoned technical and functional consultants to eliminate client uncertainty and deliver superior value and results.
 
Clients turn to Atrilogy for expertise in:
·         IT staffing and placement (Project Managers, Agile/Scrum Masters, Business Analysts, DBA’s, Software Engineers, Mobile Developers (iOS, Android), DevOps, Automation, QA, Systems & Network Engineers, Cyber Security / Information Security Specialists)
·         All major ERP & CRM packages (including Oracle, Workday, PeopleSoft, JD Edwards, Lawson, SAP, Dynamics AX, Salesforce, Microsoft CRM, NetSuite)
·         Business Intelligence, Data Warehousing, and Big Data Integration
·         Creative (Interactive Project Manager/Art Director, Information Architect, UI/UX Designer, Web/Graphic Design)
 
Atrilogy has been recognized by Inc. magazine as one of the nation’s fastest-growing, privately-held companies. Headquartered in Irvine, California, Atrilogy also has offices in Denver, Phoenix, Atlanta, and Dallas with satellite offices in Boston, Jersey City, Las Vegas, Seattle, and Delhi, India.
 
 
Atrilogy Solutions Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
 
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
 
 
 
 
Brighette Neuroth | BNeuroth@Atrilogy.com
Office: (949) 381-1258 | Mobile: 714-717-3417
1 Jenner Suite 240 Irvine, CA 92618
 
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